Who we are

Our website address is: https://vitalityinfusions.bm

Vitality Infusions is a wellness clinic offering IV therapy and NAD+ treatments in Bermuda. We are committed to protecting your privacy and handling your personal and health information responsibly.

Information We Collect

When you use our website, book appointments, or receive treatments, we may collect:

• Personal information: Name, email address, phone number, preferred name
• Health information: Medical history, current health conditions, and treatment details relevant to your care
• Booking information: Appointment dates, service preferences, and referral source
• Website usage data: Pages visited, time spent on site, and interactions with our content

How We Use Your Information

We use your information to:

• Schedule and manage your appointments
• Maintain your medical records as required by healthcare regulations
• Communicate with you about your care and appointments
• Process payments for services
• Improve our services and website
• Send marketing communications:

You can manage your marketing preferences at any time by:

• Clicking “unsubscribe” or “Manage My Preferences” in any marketing email
• Contacting us at info@vitalityinfusions.bm or 441-543-7876

Unsubscribing from marketing will not affect essential appointment reminders or communications about your care.

Third-Party Service Providers

We work with trusted service providers to operate our business:

• Jane App: Our online booking system and patient management platform
• Email service providers: For marketing communications
• Payment processors: To securely process payments for services

These providers are contractually required to protect your information and may only use it to provide services to us. Your health information is never shared for marketing purposes.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos or images from other websites. Embedded content from other websites behaves in the exact same way as if you had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Data Security

We take the security of your information seriously and implement appropriate measures to protect it, including:

• Secure data transmission and storage
• Access limited to authorized staff members only
• Regular security reviews and updates
• Compliance with healthcare privacy standards

How Long We Retain Your Data

• Medical records: Retained as required by Bermuda healthcare regulations
• Marketing contact information: Retained until you unsubscribe or request deletion
• Website comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically
• User accounts: If you register on our website, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except your username)

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your data if it is inaccurate
• Request deletion of your information (subject to legal medical record retention requirements)
• Opt out of marketing communications at any time
• Receive an exported file of your personal data

To exercise any of these rights, please contact us at info@vitalityinfusions.bm or 441-543-7876.

Who We Share Your Data With

We do not sell or rent your personal information to third parties. We only share your information:

• With service providers who help us operate our business (as described above)
• When required by law or to protect our legal rights
• With your explicit consent

If you request a password reset, your IP address will be included in the reset email for security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Some of our service providers may store data outside of Bermuda. When this occurs, we ensure appropriate safeguards are in place to protect your information.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

Vitality Infusions
International Centre, Suite 203
26 Bermudiana Road
Pembroke, HM 11
Bermuda

Phone: 441-543-7876
Email: info@vitalityinfusions.bm

Last Updated: December 18, 2025